PublishedPearson Certification, July 2019 |
ISBN9780789760500 |
FormatHardcover, 1280 pages |
Dimensions28.5cm × 22.5cm × 4.5cm |
This is your all-in-one, real-world, full-colour guide to connecting, managing, and troubleshooting modern devices and systems in authentic IT scenarios. Its thorough instruction built on the CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) exam objectives includes coverage of Windows 10, Mac, Linux, Chrome OS, Android, iOS, cloud-based software, mobile and IoT devices, security, Active Directory, scripting, and other modern techniques and best practices for IT management.
Award-winning instructor Cheryl Schmidt also addresses widely-used legacy technologiesmaking this the definitive resource for mastering the tools and technologies youll encounter in real IT and business environments. Schmidts emphasis on both technical and soft skills will help you rapidly become a well-qualified, professional, and customer-friendly technician. Learning Objectives and chapter opening lists of CompTIA A+ Certification Exam Objectives make sure you know exactly what youll be learning, and you cover all you need to knowHundreds of photos, figures, and tables present information in a visually compelling full-colour designPractical Tech Tips provide real-world IT tech support knowledgeSoft Skills best-practice advice and team-building activities in every chapter cover key tools and skills for becoming a professional, customer-friendly technicianReview Questionsincluding true/false, multiple choice, matching, fill-in-the-blank, and open-ended questionscarefully assess your knowledge of each learning objectiveThought-provoking activities help students apply and reinforce chapter content, and allow instructors to flip the classroom if they chooseKey Terms identify exam words and phrases associated with each topicDetailed Glossary clearly defines every key termDozens of Critical Thinking Activities take you beyond the facts to deeper understandingChapter Summaries recap key concepts for more efficient studyingCertification Exam Tips provide insight into the certification exam and preparation process