PublishedAmacom, May 2019 |
ISBN9780814471678 |
FormatSoftcover, 256 pages |
Dimensions27.9cm × 21.6cm × 1.9cm |
"Every workplace has its share of conflict, and one of training's universal goals is to help organizations resolve it in a way that brings benefit to everyone involved. This timely activity book offers 30 ready-to-use exercises trainers can use to help workshop participants communicate more effectively and create positive outcomes from conflict situations. The Conflict and Communication Activity Book features: