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At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you ...
Most bullies are psychopaths, but not all psychopaths look like bullies. Many blind us with their charm and dazzle us with their success. But they ...
After two decades as a behavior analyst in the FBI, Robin Dreeke knows a thing or two about sizing people up. He's navigated complex ...
Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling ...
The importance of diversity, equity, and inclusion in the workplace cannot be understated. But when half-baked and under-developed strategies are implemented, they often do more ...
Named one of '22 new books...that you should consider reading before the year is out'- by Fortune
A research-based, practical guide for how to ...
Boost wellbeing and build a robust, productive culture in your workplace
Your workplace's most powerful resource is its people. That's why it's ...
Surrounded by idiots at work? Fed up with a bad boss or lazy colleagues? Thomas Erikson, author of the runaway international bestseller Surrounded by Idiots ...
How to lead, motivate and harness the power of your team
Most managers fail. Some 70% of employees say they are dissatisfied with their line ...
In today's fast-paced world of competitive workplaces and turbulent economic conditions, each of us is searching for effective tools that can help us to ...
Everyone deserves to feel a sense of respect and belonging. And we all want our coworkers to feel safe, heard, and free to be their ...
The secret to work relationships that sing from a top thought-leader in coaching
Have you ever had the experience of working with someone and they ...
Invest in your most valuable resource: your people.
Top talent is hard to come by. And seeing your stars walk out the door is painful ...
Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully ...
Boost Emotional Intelligence in any situation to achieve exceptional results for any organisation
As organisations around the world are putting more focus on the mindset ...