PublishedMcgraw-Hill Book Co, January 2013 |
ISBN9780071791625 |
FormatSoftcover, 224 pages |
Dimensions22.9cm × 15.2cm × 1.5cm |
From America's #1 sales trainer--the ultimate closer's guide for selling servicesStephan Schiffman--the acclaimed author of The 25 Habits of Highly Successful Salespeople and other top-selling sales books--applies his proven strategies to help you get the edge in one of the most challenging but potentially rewarding categories in the sales game. In Secrets of Selling Services, Schiffman teaches you how to:
Build your communication skillsListen to your clientsSell a personal relationshipBoost your confi denceCreate client confi denceDeliver quality customer service
Schiffman arms you with winning ways to price, position, and present business services as products that solve problems--thereby overcoming buyer resistance to committing to products that they cannot see or touch.
Whether the product is accounting, legal advice, IT services, sales training, or any other service, you'll learn how to sell more of it in the Secrets of Selling Services.
