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books in Customer Relationship Management (CRM)

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  • Salesforce Marketing Cloud For Dummies by &

    Salesforce Marketing Cloud: Take your digital marketing on a journey! Everything seems to be moving to the cloud these days and digital marketing is no ...

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  • Microsoft Dynamics CRM 2015 Unleashed by

    Microsoft Dynamics(R)CRM 2016 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, managing, and securing every new Online and On-Premises version of Dynamics ...

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  • Salesforce.com For Dummies 6th edition by , , &

    Your all-access guide to reaping the benefits of Salesforce.com Salesforce.com has a rapidly expanding influence over the way companies across the globe interact ...

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  • Customer Relationship Management: Concepts and Technologies 3rd edition by

    Customer Relationship Management Third Edition is a much-anticipated update of a bestselling textbook, including substantial revisions to bring its coverage up to date with the ...

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  • Inside Microsoft Dynamics AX 2012 R3 by

    Fully updated for Microsoft Dynamics AX 2012 R3! Dig into the architecture and internals of Microsoft Dynamics AX 2012 R3 - with firsthand insights from the ...

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  • C.R.M. Pocketbook 2nd edition by

    An effective customer relationship management strategy can deliver a step change in customer engagement, profitability, revenue growth and sustainability. This second edition of the CRM ...

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  • Using Microsoft Dynamics AX 2012: 2nd Revised Edition 2nd edition by

    Precise descriptions and instructions enable users, students and consultants to easily understand Microsoft Dynamics AX 2012. Microsoft offers Dynamics AX as its premium ERP solution ...

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  • Microsoft Dynamics CRM 2011 Unleashed by &

    Microsoft(R) Dynamics CRM 2011 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, managing, and securing the newest version of Dynamics CRM. Authored by ...

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  • Microsoft Dynamics CRM Unleashed: 2013 by

    Microsoft(R) Dynamics CRM 2013 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, managing, and securing both cloud and on-premise based versions of Dynamics ...

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  • Microsoft Dynamics CRM 2011 Administrator's Bible by

    An in-depth, expert guide to Microsoft Dynamics CRM 2011 from Microsoft CRM experts! What better way to learn how to administer Dynamics CRM 2011 than ...

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  • Working with Microsoft Dynamics CRM 2011 by

    Configure, adapt, and extend Microsoft Dynamics CRM 2011-guided by two of the leading implementation specialists in the field. Whether you're an IT professional, a ...

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