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Everyone's work day is filled with them-people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling ...
After two decades as a behavior analyst in the FBI, Robin Dreeke knows a thing or two about sizing people up. He's navigated complex ...
Revised and updated with the latest scientific research and updated case studies, the business classic that offers a revealing look at psychopaths in the workplace-how ...
When the Harvard Business Review asked Robert Sutton for suggestions for its annual list of Breakthrough Ideas, he told them that the best business practice ...
How to identify and protect yourself from the workplace psychopath. Does the following person sound familiar? He/she works inside many of Australia's businesses ...
At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you ...
Guardian's Best Non-Fiction, 2019
The Tablet's Highlights of 2019
Personality tests. Team-building exercises. Forced Fun. Desktop surveillance. Open-plan offices. Acronyms. Diminishing job security ...
A guide showing managers how the unexpected strengths of different personality types can boost employee engagement and productivity. In The Type B Manager, Victor Lipman ...
A carefully curated selection of articles about managing your personal power from Harvard Business Review. Highly curated collections of HBR articles. Provides a variety of ...
Most people know that some basic cultural sensitivity is important. But few have developed the deep cultural intelligence (CQ) required to really thrive in our ...
Many of us have issues trying to lead disparate teams with multiple personalities, colleagues with conflicting agendas and bosses with minds of their own. The ...
Personality tests. Team-building exercises. Forced Fun. Desktop surveillance. Open-plan offices. Acronyms. Diminishing job security. Hot desking. Pointless perks. Hackathons.
If any of the above sound ...
"You cannot win without a workplace where women and men have equal opportunities, equal input, and equal power."
--Dominic Barton, Global Managing Partner, McKinsey & ...
Fostering positive relationships between employers and employees is crucial to ensure employee commitment and engagement, as well as overall business performance. Employee Relations is a ...
We all need help - especially in today's uber-collaborative workplaces. Here's the good news: humans are naturally wired to want to help each other ...
