Ask our staff anything about our shop or products, or leave your feedback.
A former FBI agent shares his simple but powerful toolkit for assessing who you can trust--and who you can't. After two decades as a ...
Everyone's work day is filled with them-people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling ...
As a service leader, you know how to deliver on great external results. Yet this means you have little time to build relationships with your ...
Master the most daunting challenges of managing people.
More of the ideas you want, from the authors you trust. We've combed through hundreds of ...
Guardian's Best Non-Fiction, 2019
The Tablet's Highlights of 2019
Personality tests. Team-building exercises. Forced Fun. Desktop surveillance. Open-plan offices. Acronyms. Diminishing job security ...
A guide showing managers how the unexpected strengths of different personality types can boost employee engagement and productivity. In The Type B Manager, Victor Lipman ...
Develop a high-performing team based on a culture where respect trumps harmony As teams become more diverse, we wont always see eye to eye. We ...
Revised and updated with the latest scientific research and updated case studies, the business classic that offers a revealing look at psychopaths in the workplace-how ...
Do I shake my boss' hand or give her a hug? Did I forget to mute my phone on the conference call? Does sending this ...
Many of us have issues trying to lead disparate teams with multiple personalities, colleagues with conflicting agendas and bosses with minds of their own. The ...
If your employees brought their "A-Game" to work every day, what would it mean for your company's performance?
Studies have repeatedly shown that the ...
DON?T LET PROBLEM PEOPLE GET TO YOU!
Whether it?s a manager who keeps moving the goal posts, an
uncooperative colleague, negative friend, or ...
When the Harvard Business Review asked Robert Sutton for suggestions for its annual list of Breakthrough Ideas, he told them that the best business practice ...
What's the secret to being indispensable, being a true go-to person in today's workplace?
With new technology, flatter organisations, far-flung virtual teams, and ...
