Cover art for SwitchPoints
Published
Wiley, October 2008
ISBN
9780470283837
Format
Hardcover, 288 pages
Dimensions
23.1cm × 16.4cm × 2.2cm

SwitchPoints Culture Change on the Fast Track to Business Success by

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SwitchPoints is the inspiring story of how Canadian National Railway (CN) advanced from good to great in a few short years-becoming North America's top-performing railroad and a favorite with of corporate customers and investors. In it, the authors reveal how company-wide culture change propelled this aging transportation giant to become the profitable powerhouse it is today.

Rich with insights and anecdotes, SwitchPoints offers lessons that can be applied to any organization seeking to improve the bottom line by improving their culture.

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