Cover art for How to Wow
Published
Pearson Education, April 2016
ISBN
9781292116891
Format
Softcover, 264 pages
Dimensions
21.5cm × 13.6cm × 1.8cm

How to Wow 68 Effortless Ways to Make Every Customer Experience Amazing by

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Looking to improve your customer experience? These 68 strategies will show you how to stand out from your competitors, whatever your business.

Full of practical tips, inspiring insights and interviews with a wide range of leaders and entrepreneurs, How to Wow reveals all you need to deliver a world-class customer experience. Covering both the customer and business side of the equation, you'll learn how to attract new customers, design a leading customer experience and quickly resolve a wide range of problems, plus much more.

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