Cover art for Measuring ITIL
Published
Trafford Publishing, August 2006
ISBN
9781412093927
Format
Softcover, 176 pages
Dimensions
22.9cm × 15.2cm × 1cm

Measuring ITIL Measuring Reporting and Modeling The IT Service Management Metrics That Matter Most to IT Senior Exec by

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Working with ITIL? Building an IT Service Management program? Learn how to define and build an IT Service Management Metrics Program with ITIL metrics that resonates with senior executives!

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