PublishedNicholas Brealey, January 2019 |
ISBN9781529309386 |
FormatSoftcover, 144 pages |
Dimensions19.7cm × 12.8cm × 1cm |
What do your colleagues, spouse and kids have in common with a five-ton killer whale?
This work explains that both whales and people perform better when you accentuate the positive. It shows how using the techniques of animal trainers - specifically those responsible for the killer whales of SeaWorld - can supercharge your effectiveness at work and at home. It explains the difference between 'GOTcha' (catching people doing things wrong) and 'Whale Done!' (catching people doing things right).
A management classic from the author of the multi-million-copy bestseller THE ONE MINUTE MANAGER.
