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At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you ...
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Bestselling author of Emotional Intelligence Daniel Goleman & Cary Cherniss reveal practical methods for applying the principles of EI to more readily enter an optimal ...
In today's fast-paced world of competitive workplaces and turbulent economic conditions, each of us is searching for effective tools that can help us to ...
Emotional intelligence (EQ) is the ability to manage your own emotions and those of others. It is one of the most underrated skills in business ...
