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Both highly informative and entertaining, Multicultural Manners gives readers the understanding they need, the perfect words to say, and the correct behavior to use in ...
The master teacher of positive change through powerful communication, Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday ...
First published in 1967, this text is now more relevant than ever, as McLuhan's foresights about the impact of new media is actualized at ...
The classic business communication guide--updated for smart phones, social media, and other digital platforms Communicate clearly, tactfully, and confidently in any situation, including: Being persuasive ...
Culture Smart! Malaysia explains how to avoid cultural gaffes when out and about in the country. Giving the historical, political and cultural background, the guide ...
The Third Edition of Thorogood's World Business Cultures - and How to Unlock Them shows readers how to create connections and win deals in global ...
This title helps you achieve all your business goals using the art of conversation. "This book will increase your influence and success rate by the ...
Businesses could learn a lot from spies - not only how to respond to crises, but, also, how to achieve operational excellence. WORK LIKE A SPY ...
In today's culture where rudeness is unfortunately becoming more routine, a strong competitive advantage goes to those who have sharpened the forgotten but fundamental ...
What's your most valuable corporate asset? Business Relationships. "Five Keys to Powerful Business Relationships goes beyond the usual bonhomie, grip-and-grin, back slapping ...dimension of ...
This work is a business communication title written specifically for university students. Written from a theoretical perspective, it presents major developments in the field, illustrates ...
Packed with practical and pragmatic suggestions and methods for dealing with the tough stuff at work, this unique and helpful book features simple diagnostics, models ...
The World Cafe process has been used by tens of thousands of people around the world to tackle real-life issues. Based on seven key principles ...