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For graduate courses in nonprofit marketing and management, this text focuses on the impact of nonprofit marketing in the social sector and the growing intersection ...
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Social Customer Service is new. Social Media is the biggest thing happening to the customer service industry since the mid 1960s when modern day call ...
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From Governor and White House cabinet member Mike Leavitt: how to find collaborative solutions to the greatest challenges Your business challenges extend far beyond you ...
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Gold Medal Winner of the 2015 Axiom Book Award for best business theory book! The Definitive Guide to Process Improvement and Operational Excellence Today's ...
The Generosity Network is the essential guide to the art of activating resources of every kind behind any worthy cause. Philanthropist Jeff Walker and fund-raising ...